As he waited for the download to complete, Alex explained to the customer how to install the driver. "Once it's downloaded, we'll need to run the installation file and follow the prompts. It's usually a straightforward process, but sometimes it can be a bit tricky."
He led the customer to a quiet corner of the store and sat down with him at a computer. "First, we need to find the correct driver for your printer. Can you tell me the model number again?"
Alex nodded and began typing on the computer. "Okay, I've searched for the driver, and I think I've found it. Let me just download it for you."
